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Welcome to www.b-princess.com, the places where the princess can buy high-end luxury dresses . We work hard to make sure the online and offline (sales and operations) elements are fine-tuned for our customers to receive an effortless shopping experience that we work hard to offer.

www.b-princess.com (the “Website”) is owned and operated by Bashaer al Zaabi fashion and clothes designing as B-Princess, for its own benefit and the benefit of its affiliates and subsidiaries (together “we” or “us”) in the United Arab Emirates. Bashaer al Zaabi fashion and clothes designing is a limited liability the company incorporated under the laws of the United Arab Emirates, with commercial license number CN-2794274 and its registered office at PO Box 34237, Abu Dhabi, United Arab Emirates.

Website Terms

Please read these Terms and any other terms of use posted on the Website as together they form our Website Terms governing your utilization of our Website and Website services (including the Website Customer Care Centre and Mobile application). We may change these Website Terms from time to time without notice to you by posting the updated Website Terms on the Website, so please be sure to check regularly for updates. When you place an order through our Website, you are deemed to have consented to the latest version of the Website Terms then posted on our Website. If a change in law means that we have to change our Website Terms after you have placed an Order but before it has been fulfilled, we are obliged to apply that change to your Order. In all other cases, the version posted at the time your order was placed will apply. If you do not agree to be bound by the Website Terms, you should not use the Website.

Eligibility

We aim to make the Website and its associated services available to as many of you as possible. However, we do require that you are  are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’

Able to lawfully: (i) make payment through one of our accepted tender types; (ii) agree to these Terms; and (iii) enter into binding Orders with us. In addition. Please refer to the Delivery section below. The Website is for your personal or gift use only and commercial usage is not permitted. We reserve the right to decline Orders where we suspect commercial usage.

Registration

In order to take advantage of the features and services of this Website, you can either utilize the Website (or the Website Call Centre) on a “guest check-out” basis or create an account and register your details with us.. You can update your details by contacting us here, contacting our Website Call Centre. Or updating them in your Website profile. Please keep your account details and password confidential and secure. Our customer service agents will never ask you for your password. We are committed to complying with our Privacy Policy but are not responsible for any loss suffered through misuse of those details. User is responsible for maintaining the confidentiality of his account, Please notify us as soon as possible if you believe your account has been compromised. By registering or placing an Order on the Website you warrant that you meet the Eligibility criteria described above and that the information you provide is yours and is accurate in all respects. Commercial entities are not eligible to register with us.

Privacy & Cookie Policy

Please refer to our Privacy & Cookie Policy for details on how we deal with your data.

Orders

When you place an order with us, then subject to your rights to cancel or return the items, you commit to buy the items described in that Order, at the price indicated including any delivery fees, taxes, and duties where applicable.

Orders are subject to our acceptance, which we may withhold in our sole discretion including for reasons such as ineligibility, inability to confirm payment authorization, suspected fraud, shipping restrictions, and stock availability. Items in your Website basket are not reserved until your Order is paid for.

The Website (or our Website Call Centre) may contain or provide information regarding the availability of merchandise. This information can be used to estimate the likelihood that an item will be available immediately upon Order placement. Unfortunately, we cannot guarantee that an item stated to be available will actually be available right away, as inventory can change significantly throughout the day. In rare cases, a product may be available when you place an Order but sold out by the time we process the Order. Should this happen, we will notify you.

Receipt of your Order will be acknowledged by email. However, the Order is only confirmed when you receive a notification from us confirming dispatch of the relevant item. No party other than us has the authority to confirm acceptance of the Order.

Complimentary Gifts

We hope you enjoy your free gift, complimentary with purchases made on B-princess ,Please be aware that items purchased on the site, will be non-returnable if the free gift has been opened or if the packaging has been tampered with.

Payment ways

We currently accept the following tender types for Orders placed on our Website: Visa, MasterCard, American Express, PayPal and online credit. You can also use PayPal to facilitate payment. Visa or MasterCard debit and credit cards in AED and USD will be accepted for payment. Payment will be taken at the time you place your order. By entering payment details onto our Website, you warrant that you are duly authorized to pay using those details. We reserve the right to decline orders without liability to you where we believe payments are not authorized, the payment method is not valid or where we do not think you are authorized to use to utilize the relevant tender type. Cardholder must retain a copy of transaction records and Merchant policies and rules

PayPal Payments

As PayPal does not support AED, all transactions completed through PayPal will be charged in USD. Due to this currency conversion, an additional charge will be added when completing your PayPal payment. Orders completed through PayPal will be redirected to a PayPal page.

Prices

Prices on the Website are displayed in USD. And exclude any services you may elect to pair the purchase with, delivery costs, taxes or duties to which the purchase may be subject. Any such additional costs will be displayed before your final check out.

Where you purchase using a payment card denominated in a different currency to USD, the payment will be subject to the currency exchange rate applied by your card issuer at the time your payment is completed.

The destination you ask us to deliver to, the items & services you select and the method of delivery you choose will dictate what delivery charges, taxes, and duties apply (if any). Please refer to our Delivery section for further details on delivery options.

Although we make every effort to ensure prices displayed on our Website and in our communications are correct, errors may occur. If an error occurs and you’re Order:

  1. has already been processed, then we may at our discretion:
    1. cancel the Order (or part thereof), arrange for collection of the mis-priced item from your original Order delivery address and issue you a full refund including original Order delivery fees, taxes and duties (if applicable);
    2. where the price you paid is lower than the actual price of the item, honor the price in your Order; or
    3. where the price you paid is higher than the actual price of the item, refund you the difference;
  2. has not yet been processed, then we will notify you as soon as possible and only process the Order (or part thereof) once you have confirmed you are happy to buy at the correct price or otherwise cancel the Order (or part thereof) and refund your payment in full.

PRICE DIFFERENCE

If an item you purchase goes on sale within 5 days of your purchase, your item qualifies for the discounted price. Please note, the item must be in the same size and color that was purchased. The difference between the purchase price and the sale price will be provided through a coupon code with no exclusions or expiry. Sale items with further reductions do not qualify for Price Difference.

Promotional Codes and Discount Schemes

Promotional codes are valid only in accordance with their terms until the date stated, can be used only once, are not redeemable for cash and cannot be used in conjunction with any other offer, sale or promotion. They are personal to you and cannot be transferred to third parties. Inner Circle discounts are currently not available for orders placed through the Website.

Delivery & Collection Options

Orders will be processed within 3 working days of receiving the authorized payment. Orders will be shipped via courier service and shipping times will vary from country to country depending on custom clearance procedures.

We charge a flat rate of $60 for all destinations and this is excluding local customs and duty charges. Please note that VAT, customs and any import duty taxes may vary from country to country and must be settled by the customer to the courier at the time of delivery. We would recommend that you consult your local authority for more details.

B-princess will not deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE. United Arab of Emirates is our country of domicile

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